Snapchat is an American multimedia platform developed for instant messaging. Snapchat holds its popularity among young individuals. Hence, it is quite common to face trouble while using one of the most popular and known applications, as it may disrupt the workflow and cause delays. However, there could be many reasons behind it. 

The article covers the 10 most commonly used methods to resolve the problem of Snapchat notifications not working for both iOS and Android device users to start receiving notifications for Snapchat. 

You can use the table below to get insight into the methods for fixing the Snapchat notifications not working error: 

Fix Snapchat notification problem

Why Am I Not Getting Snapchat Notifications on Android and iOS? — Reasons

It is hard sometimes to understand the major reasons behind any errors. Snapchat is the most used social media platform, especially by young ones. Thus, Snapchat is advantageous in numerous ways. 

While maintaining snap streaks, sometimes you might forget to share snaps; here, Snapchat plays an important role by sending a reminder before the snapstreaks disappear or you lose them. In the past, many of you witnessed the issue of Snapchat notifications not working in 2022. 

How to Fix Snapchat Notification Not Working Banner

Somehow, if you have been facing this issue for a longer period, you can try out solutions to fix Snapchat keeps crashing issues and worry less! Here, we are presenting troubleshooting steps to answer all of your questions by fixing the issues.

Enable Notifications Within Snapchat Application (Android/iOS)

You might have forgotten to enable notifications within the Snapchat application. Maybe you have toggled off the button unknowingly, or it got disabled by default after any update. 

Steps to enable or Allow notifications on Snapchat are:

  • Step 1: Open Snapchat on your device and tap on the “profile icon” 
    “Profile Icon” on Snapchat
  • Step 2: Then tap on the “Settings” icon available in the top right corner
    Navigation towards Settings Icon
  • Step 3: Find “Notifications” and hit on it.
  • Step 4: At last, enable all the notifications by toggling on.
    Enabled Snapchat Notifications

Note: The process of enabling Snapchat notifications settings on Android and iOS remains exact.

Phone Notification Settings (Android/iOS)

Any application needs to be permitted for various operations. 

Uncover here the step-by-step guide to enable the disabled Snapchat notifications for both Android and iOS devices: 

On Android

  • Step 1: Go to the “settings” and click on “Apps”
    List of Options under Settings
  • Step 2: Click on the “Snapchat” application from the app info page
    List of options under “App info” 
  • Step 3: At next, click on “Notifications” 
    Snapchat App Info
  • Step 4:  Enable the “Show Notification”
    Snapchat App Notifications 

On iPhone:

  • Step 1: Launch the “setting”, click on the “notifications”, and process towards tapping on the “Snapchat” application
    Options on iPhone’s “Settings” and “Notifications” 
  • Step 2: In the end, toggle on the “Allow Notifications” button 
    iPhone UI for Snapchat App

Note: You can also enable the “Sounds” and “Badges” toggle to get updates on a timely basis

Check on The Silent Mode/Do Not Disturb Mode (Android/iOS)

Silent or Do Not Disturb Mode allows you to prevent distractions while concentrating. However, most of the time, we forgot to disable the DND feature, once done with the important work that required concentration.

The process of disabling the DND mode on Android and iPhone devices is comparatively similar and easy. Follow the procedure mentioned below to learn how to disable the DND mode on your device:

On Android:

You can simply increase the volume by pressing the volume up key, to disable the Silent or DND mode on Android Devices


To disable the DND mode, go through the steps mentioned:

  • Step 1: Open “Settings” and tap on “Notification”
  • Step 2: “Notifications Menu Driven” list will appear on the screen, if DND mode, “disable the DND mode” by tapping on the button 
    Notifications Fields 

On iPhone:

  • Step 1: Launch the “Settings” and select “Focus” available with the moon icon.
    Settings Menu
  • Step 2: Then, tap on the “Do Not Disturb” field.
    Focus Menu Fields
  • Step 3: Disable the DND mode.
  • Step 4: Run the Snapchat application again and wait until you receive any notification from Snapchat.

Still, if you are unable to receive notifications or Snapchat notifications not working properly, move towards the next solution.

Background App Data Usage (Android/iOS)

To answer why my Snapchat notifications are not working, allow “Background App Data Usage” on devices, which allows the application to run or use internet data in the background.

Note: The process of enabling background app data usage may differ for Android and iOS users.

On Android:

  • Step 1: Navigate towards “Settings”, and tap on “Apps”
  • Step 2: At next, simply hit on “App Management” and select “Snapchat”
  • Step 3: Now path for the app info will appear, then click on the “Data Usage” field
    Snapchat Application Fields
  • Step 4: Turn on the “Background Data” button to enable the function.
    Navigation Towards Background Data for Snapchat

On iPhone:

  • Step 1: Open iPhone “Settings” 
  • Step 2: Select “General” and opt for the “Background App Refresh” option.
    Options under general
  • Step 3: Scroll down to find the Snapchat app.
    Background App Refresh List
  • Step 4: Turn on the switch available next to the Snapchat application.

Clear Cache from Snapchat Settings (Android/iOS)

Cache is the layer of high-speed data storage. It stores a subset of data that is temporary in nature. Snapchat’s data cache might get corrupted which ultimately restricts the operations such as Snapchat notifications not showing, etc. 

These are the steps to be followed by both Android and iPhone users.

On Android: 

  • Step 1: Run the Snapchat application.
  • Step 2: Tap on your “profile icon” and open the “Settings” fields.
  • Step 3: Scroll and search for the “Clear Cache” option.
  • Step 4: Lastly, tap on the “Continue” button.
    Pop-up for “Clear Cache” on Android Device

On iPhone:

  • Step 1: Run the Snapchat application using your iOS device. 
  • Step 2: Tap on your “profile icon” and open the “Settings” fields.
  • Step 3: Discover the “Clear Cache” option.
  • Step 4: At the end, tap on the “Continue” button at last.
    Pop-up for “Clear Cache” on iOS or iPhone Device

Login In Again (Android/iOS)

The question that comes to mind while not accessing Snapchat notifications is why aren’t my Snapchat notifications working? To answer the question, we are presenting another way to get rid of this.

Steps to log out and log in back on Snapchat for Android users are: 

  • Step 1: Open the Snapchat application and tap on the “profile” icon.
  • Step 2: Navigate toward the Settings icon and click on it.
  • Step 3: Then, seek the “Logout” option.
  • Step 4: Log in again to your Snapchat account by entering the required credentials.
    Fields for Log-In Credentials on Snapchat

Steps to log out and log in back on Snapchat for iOS or iPhone users are: 

  • Step 1: On your iPhone device, open the Snapchat application and tap on the “profile” icon.
  • Step 2: Then, hit on the “Settings” icon.
  • Step 3: Then, discover the “Logout” option and hit on it.
  • Step 4: Log in again to your Snapchat account by entering the required credentials.

Update Snapchat (Android/iOS)

It’s important to update any application for its smooth operations. Updating the application with the latest or newest version available will surely work. 

You can update Snapchat by following the simple steps noted below:

On Android:

  • Step 1: Launch the “play store” application
    Play Store Application Icon on Android Devices
  • Step 2: Search for “Snapchat” from the search bar 
  • Step 3: Click on the “Update” button to continue updating
    Field to Update Snapchat from Google Play Store

On iPhone:

  • Step 1: Visit the “App Store” on your device
    App Store Application Icon on iPhone Devices
  • Step 2: Click on the “account” icon (at the top)..
  • Step 3: Search for “Snapchat” and open it.
  • Step 4: Proceed by tapping on the “Update” button appeared below.
    Field to Update Snapchat from Apple App Store
  • Step 5: Finally, wait until the updating process ends

Reinstalling Snapchat after Uninstalling (Android/iOS)

When nothing works or goes well to fix, the struggle behind how to get Snapchat notifications, try uninstalling Snapchat and installing it again. This remains the most worked or uniform solution. 

It’s always good to have a fresh start, downloading Snapchat again can be beneficial as the fresh copy of the application contains the newest updates.

Follow the actions to execute the process:

On Android: 

  • Step 1: Using your android device, scroll left or right to discover the Snapchat app
  • Step 2: “Tap” and “hold” for a while on the Snapchat app
  • Step 3: Select “Uninstall” and wait for the process to end
    Options available for Snapchat App
  • Step 4: From Google Play Store, search for Snapchat and “Install” it back again
  • Step 5: Log in to your account and enjoy the latest version of Snapchat

On iPhone: 

  • Step 1: Using your iOS device, scroll left or right to discover the Snapchat app
  • Step 2: “Tap” and “hold” for a while on Snapchat 
  • Step 3: Click on the “Remove Icon” option, which looks like a “multiply” or “_” sign
    Apps with Remove Icons

Note: Remove icon can be found in the upper left part of the app’s icon

  • Step 4: Select the “Delete App” option.
    Options appeared after tapping on Remove Icon
  • Step 5: Visit the “Apple App Store” and “Install” Snapchat again.
  • Step 6: Are you done with installing? Log in to your account and enjoy using Snapchat.

Unmute Chat Threads (Android/iOS)

Unmuting chats or contacts, at times, can not allow you to get notifications. If you are not notified by a certain individual, it is guided to recall and check on “message settings”. And for that purpose, a few steps are mentioned below.  

For Both Android and iPhone users:

  • Step 1: Run the Snapchat app.
  • Step 2: Visit the “chat menu”.
  • Step 3: Choose the “contact name” accordingly at the top.
  • Step 4: Hit on the “three-dot” menu in the top right corner.
  • Step 5: At the end, open the “Chat Settings” and toggle the “Message Notifications”. 
    Unmuted chat thread

Connect with Customer Support (Android/iOS)

The process for contacting Snapchat support via both Android and iOS versions of the app is relatively similar, let’s have an eye on the step-to-step process to connect with Snapchat support:

On both Android and iOS

  • Step 1: Visit the Snapchat app and Sign In to your account. 
  • Step 2: Tap on your “Profile Icon”. 
  • Step 3: Open the “Settings” menu.
  • Step 4: Scroll down and find the “Support” field under the “More Information section”.

Note: Android users need to search for the “I need Help” field under the support section

  • Step 5: Then, tap on the “Contact Us” button
    Snapchat Support Page
  • Step 6: Now, choose the issues from the list of categories that appeared and follow the on-screen instructions
    Listed Issue Categories under Support 

Benefits of Using the Snapchat Platform

So many benefits are there if we talk about Snapchat. A few of the benefits are

  1. Snapchat stores pictures temporarily.
  2. Snapchat has picture filters.
  3. Easy to connect.
  4. Editing can be done much faster.
  5. Snapchat can be used for the promotion of products & services.
  6. It allows close interactions.
  7. You can find upcoming birthdays of your friends 
  8. Geo filters are a special feature of Snapchat.
  9. Snaps can be sent to other social media platforms.
  10. Snapchat’s share stories feature can permit you to create content, share ideas, and interact with each other.
  11. With the usage of the Discover feature, you can get suggestions about people they may know.

Final Words

With that, it is important to fix the errors in the early stages. We are hoping that the readers are now aware of how to beat Snapchat Notifications not working error. If you find yourself stuck in the same situation, follow the mentioned methods to resolve issues and enjoy getting notifications from Snapchat as soon as possible.    


Ans: As per the terms of service, the legal age to access the Snapchat application is 13, You have to set your birthdate before setting up an account.

Ans: Snap streaks are enabled by sending snaps back and forth within a 24-hour period for three days in a row to maintain snap streaks. Statistics, next to the streaker name, usually indicate how long you are maintaining a streak by counting days.

Maintaining a snap streak matters as it adds to your overall Snapchat score.

Ans: Snapchat stickers basically are images (characters) that can be added to the snaps and videos to make your snaps look more eye-catching. Snapchat stickers enable you to communicate with friends in casual means. Stickers often express personality, creativity, and thoughts.

Ans: To know Snap score, they are numbers that indicate individuals’ activity on the platform. Snapchat keeps adding one point whenever your friends share a snap and you receive it.

Ans: Bitmoji is an accessory app for social media platforms. Bitmoji is the customized character of an individual that is a realistic portrayal to share with each other. To make it simple, Bitmoji is used to create cartoon characters of themselves.